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Provision of Services Regulations 2009

The following information is designed to draw the attention of interested parties to the information required to be disclosed by the Provision of Services Regulations 2009.

Legal Form

Critchleys LLP is a limited liability partnership registered in England & Wales, number OC354137

Registered Office

Beaver House, 23 – 38 Hythe Bridge Street, Oxford, Oxfordshire, OX1 2EP

Licensing Body

All our Insolvency Practitioners (“IP”) are licensed to act as IPs in the United Kingdom by the Institute of Chartered Accountants in England and Wales (“ICAEW”).

The following is a list of our IPs and their professional qualifications:

  • Lawrence King MABRP
  • Milan Vuceljic MABRP

Critchleys LLP is also a member of the Institute of Chartered Accountants in England & Wales.

Rules Governing Actions

All IPs are bound by the rules of their professional body, including any that relate specifically to insolvency. The rules of the professional body that licences our IPs can be found at;

http://www.icaew.com/en/membership/regulations-standards-and-guidance/insolvency/insolvency-regulations-and-guidance

In addition, IPs are bound by the Statements of Insolvency Practice (“SIP”), details of which can be found at;

https://www.icaew.com/en/technical/insolvency/insolvency-regulations-and-standards/statements-of-insolvency-practice-sips-england

Ethics

All IPs are required to comply with the Insolvency Code of Ethics and a copy of the code can be found at;

https://www.icaew.com/en/membership/regulations-standards-and-guidance/ethics/code-of-ethics-d

Complaints

If at any time you would like to discuss with us how our service to you could be improved, or if you are dissatisfied with the service you are receiving, please let us know, by telephoning the IP acting as office holder. If that does not resolve your complaint then you can contact the firm’s Chairman, Mr R Kirtland or Chief Executive Officer, Mr J McGuigan.

We undertake to look into any complaint carefully and promptly and to do all we can to explain the position to you. If you feel that we have given you a less than satisfactory service, we undertake to do everything reasonable to address your concerns. If you are still not satisfied, you may of course complain to the regulatory body that licences the insolvency practitioner concerned. In the event of an a complaint please refer to;

https://www.gov.uk/complain-about-insolvency-practitioner

Professional Indemnity Insurance

Critchleys LLP’s professional indemnity insurance is provided by Arthur J Gallagher, The Walbrook Building, 25 Walbrook, London, EC4N 8AW. The territorial coverage is worldwide.

VAT

Critchleys LLP is registered for VAT under registration no 974 9998 22.

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