A local organisation had suffered a large VAT bill on importing goods into another EU Country. In principle, the only way to recover this VAT was to retrospectively register for VAT in that territory. Not only that, but because our client's own customer was a UK business selling to the local market, our client's own UK customer would also have to register for VAT in the same EU territory. This would require an extensive process of re-issuing several invoices with local VAT.
We convinced the local VAT authorities that the 'by the book' solution would create unnecessary and unproductive administration for all parties, including the local Taxman. We negotiated a pragmatic solution which saw our client receive its refund.