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Business Services Line Manager

An exciting opportunity for a people-focused team manager to lead and manage our busy Business Services team.

Founded in 1906, Critchleys is Oxford’s leading firm of chartered accountants and business advisers, with a professional and friendly culture. We are forward thinking and provide a full range of Accountancy services to our substantial, growing and diverse client base.

We have a skilled team of well over 100 people at all levels in whom we place great value, and are strong investors in our people. The firm has a reputation for technical excellence, training and delivering a responsive service to our clients which we strive to continue through our future appointments.

Based in the heart of the city centre, our offices are close to train and bus links and offers our staff a fresh, modern and inspiring environment to work in.

The role

This is a hugely varied role with a large degree of autonomy suitable for a commercially astute finance professional who thrives in leading and engaging a team to fulfil their potential.

As Business Services Line Manager, you will be responsible for managing and driving the Business Services team to deliver excellent client service. You will be actively engaged on a day to day basis with all aspects of the employee journey, including talent attraction and retention, staff performance and development, and other people management processes.

You will work closely with Managers, Directors and Partners, identifying and implementing continuous improvement opportunities, and take an active role in Firm wide projects to deliver business growth and increased client service.

The person

This role demands that you are able to communicate effectively to a high standard, and have excellent interpersonal skills with the ability to work effectively with others.

You will be highly organised and motivated, and have a commercial outlook. You must be future focused with competent IT skills and have a desire to provide innovative solutions.

You will be a qualified accountant (ACCA/ACA/CIMA, or qualified by experience) with proven team leadership and management skills.

You will ideally have experience in managing a client portfolio and be competent in areas of a general accountancy practice environment.

The benefits

In return, we offer a 37.5 hour working week Monday to Friday, and an excellent benefits package including competitive salary, 32 days’ holiday (including bank and public holidays), company pension, time off in lieu scheme, pleasant working environment, profit share scheme, and professional mentorship.

The next step

If you would like to apply for this opportunity, or are interested and would like an informal conversation to find out more, please send your CV and cover letter to Joanne Drury at Critchleys, Beaver House, 23 – 38 Hythe Bridge Street, Oxford OX1 2EP, email:

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