We're based in Oxford (and have been for 112 years) so we jumped at the chance to have a Critchleys Conversation with Oxford United Football club.
We talk to club favourite, Peter Rhoades-Brown - or Rosie to his fans and friends. Rosie had a professional career playing for Chelsea and Oxford United. He is now the club's Commercial Manager.
Rosie shares with us valuable lessons including:
- the power of personal branding
- the importance of customer feedback
- how hospitality can grow your business (when it's done right!)
- the biggest challenge facing the club in 2018
So sit back and relax as we get an insight into the serious business of football...