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Business Services Manager

This role is an excellent opportunity to work on a wide range of clients and manage a small team of junior accountants in a forward-thinking practice.

About Critchleys

Founded in 1906, Critchleys is Oxford’s leading firm of accountants and business advisers, with a professional and friendly culture. We are forward thinking and provide a full range of Accountancy services to our substantial, growing and diverse client base.

We have a skilled team of people at all levels in whom we place great value, and are strong investors in our people. The Firm has a reputation for technical excellence, training, and delivering a responsive service to our clients which we strive to continue through our future appointments.

Based in the heart of the city centre, our offices are close to train and bus links and offers our staff a fresh, modern and inspiring environment to work in.

The role

As a Business Services Manager, you will be one of the main client contacts for a portfolio of clients which will include sole traders, partnerships and limited liability companies, ensuring exceptional service is delivered on a cost effective and timely basis.

You will review accounts and tax work prepared by other staff members, providing supervision and training as needed. You will be asked to actively contribute ideas regarding the wider management, systems and processes and quality control of the team. It will be key for this role to be able to communicate effectively across all departments, working alongside other Managers to ensure a joined-up approach to client services.

A key part of this role is to identify general business and tax planning opportunities and implement solutions, and you will have the opportunity to actively contribute to the Firm’s Business Development and Marketing activities.

You will line manage a small team of junior accountants, covering all aspects of the employee lifecycle such as training and development, sickness absence, and assisting with recruitment and selection activities.

The person

We are looking for an organised and self-motivated team player, with a natural desire to go the extra mile. You will have a good technical grasp of all tax, accounting and commercial areas and are able to identify advisory opportunities. Excellent written and verbal communication skills will be needed in this busy role.

You will be a fully qualified Accountant (ACCA or ACA) with at least 3 years post-qualified experience. It is an essential requirement of this role that you have experience of reviewing files prepared by others and providing effective feedback.

It would be an advantage if you have previously worked in a general practice environment covering Payroll, VAT, Management Accounts, Financial Statements, and Tax. Ideally, you will also have prior experience in people management and business development, but these are not essential.

You will need to live within a commutable distance of Oxford.

Our benefits

This position is a full-time position, working 37.5 hours during Monday to Friday.

Salary: £45,000 - £55,000 per year, depending on experience

Throughout your initial settling-in period, normally your first 6 months, you will be based in our Oxford office so that you can build strong colleague and client relationships and be confident in your role and with our systems, after which some homeworking may be agreed.

You can view our full benefit offering here.

The recruitment process

Applications will be reviewed and shortlisting will be completed on an ongoing basis.

Following successful review of your application, our recruitment process will include:

  • An initial Teams video interview (first stage)
  • An in-person interview (final stage)

The next step

To be considered for this role, please apply by uploading your CV and cover letter.

If you have any questions, get in touch with Joanne Drury, our HR and Talent lead, via email.

The next step